Reputation Management

If you run a moving company, you know how important word-of-mouth is. Online reviews are basically the modern version of that—but way bigger. Potential customers aren’t just checking your website anymore—they’re reading your ratings, skimming past reviews, and deciding whether to call you or someone else. A single bad review can make someone think twice, […]

In today’s moving industry, your reputation is everything. Customers often decide which company to hire before ever picking up the phone, relying on reviews, ratings, and word-of-mouth to guide their choice. A strong reputation can make the difference between a calendar full of booked moves and slow periods with unanswered inquiries. If you’ve been trying […]

In August 2024, the Federal Trade Commission (FTC) introduced an impactful new rule banning fake reviews and testimonials, directly addressing deceptive practices that mislead consumers. For moving companies, where trust and reliability are essential, this rule reshapes how moving company reviews are handled. Authentic reviews help potential clients choose a reputable mover and strengthen a […]

Customer reviews are necessary for businesses to succeed. For moving companies, reviews are not just testimonials—they can shape your reputation and lead to growth. A collection of positive reviews can significantly impact your business by enhancing your credibility and attracting new customers. But how do you effectively gather these reviews? Here, we share strategies to […]